Pricing
Pay for what you use.
Scale when your calls do.
Your bill comes down to four things: your plan, active numbers, team seats, and call minutes. Start small, grow as you need to.
Free
Try Mylla with one agent — no credit card required.
- 1 AI agent
- 2 team members
- 20 minutes welcome credit
- $0.20/min after that
- Lead inbox + notifications
- Call recordings + transcripts
- Business hours configuration
- Agent test sandbox
- Email support
Starter
For small businesses ready to go live with a phone number.
- 3 AI agents
- 5 team members
- 1 phone number
- 100 min/mo included
- $0.20/min after that
- English + all languages
- Lead inbox + email notifications
- Call recordings + transcripts
- Business hours configuration
- Email support
All paid plans include a 14-day free trial. Per-minute rates vary by plan ($0.20–$0.16/min for Mylla phone numbers). North American numbers cost $3/mo each; international numbers are country-priced. Free plan includes a one-time 20-minute welcome credit.
Full comparison
| Feature | Free | Starter | Professional | Business |
|---|---|---|---|---|
| AI agents | 1 | 3 | 5 | 15 |
| Team members | 2 | 5 | 10 | Unlimited |
| Phone numbers | — | 1 | 3 | 10 |
| Included minutes | 20 (welcome credit) | 100/mo | 200/mo | 350/mo |
| Per-minute rate | $0.20/min | $0.20/min | $0.18/min | $0.16/min |
| Languages | English | All | All | All |
| Call recordings | ✓ | ✓ | ✓ | ✓ |
| Transcripts | ✓ | ✓ | ✓ | ✓ |
| Business hours | ✓ | ✓ | ✓ | ✓ |
| Lead inbox + notifications | ✓ | ✓ | ✓ | ✓ |
| Agent test sandbox | ✓ | ✓ | ✓ | ✓ |
| Calendar integrations | — | — | ✓ | ✓ |
| Call transfer & escalation | — | — | ✓ | ✓ |
| Advanced analytics | — | — | ✓ | ✓ |
| Multi-location dashboard | — | — | — | ✓ |
| White-label option | — | — | — | ✓ |
| HIPAA / GDPR compliance | — | — | — | ✓ |
| Dedicated onboarding | — | — | — | ✓ |
| Free trial | — | 14 days | 14 days | 14 days |
| Support | Priority | Slack + phone |
Add-ons
Available on Professional and Business plans. Billed separately.
Separate dashboard, phone number, and analytics per location.
Add agents beyond your plan limit. Each with its own business instructions, language, and rules.
Local numbers are useful for tracking different marketing channels.
Need more team members than your plan allows? Add extra seats.
Resell Mylla under your own brand to your clients.
Common questions
How long does it take to set up?
Most businesses are live within 30 minutes. You configure your agent (name, business instructions, languages, data fields), we provision a phone number, and you're done. No technical knowledge required.
What languages does Mylla support?
Mylla currently supports English, Turkish, Russian, and more. We're adding new languages regularly — if yours isn't listed yet, reach out and we'll let you know the timeline.
Can Mylla book appointments?
Yes — with calendar integrations (Google Calendar, Outlook). Mylla checks real-time availability during the call and books directly into your calendar. Without an integration, Mylla captures the request and notifies your team to follow up.
What happens if a caller wants to speak to a human?
Mylla can transfer the call to a real phone number instantly. You configure the escalation number per agent. Callers can press 0 at any time to reach a human.
How does billing work?
You start on a free plan with one agent and 20 minutes of call time — no credit card required. Paid plans (Starter, Professional, Business) include a monthly base fee with included minutes. After your included minutes, usage is billed per minute at your plan's rate. Everything is tracked in real time and invoiced automatically. You can see your projected bill in the dashboard at any time.
Is call data secure? Are you GDPR compliant?
Yes. All call recordings and transcripts are encrypted. Data retention is configurable per business (default 365 days). We support right-to-erasure requests, and can provide a Data Processing Agreement (DPA) for GDPR-regulated businesses.
Can I keep my existing phone number?
Yes. You can forward your existing number to your Mylla number, so callers dial the same number they always have. Number porting is also available for direct transfers.